Six Great Social Media Engagement Strategies to Build Consumer Trust

Six Great Social Media Engagement Strategies to Build Consumer Trust

Social media engagement plays a great role in building consumer trust. It is monumental for your social media account to enroll itself in the panacea of engaging with customers and clients. More engagement builds stronger trust, and stronger trust ultimately brings more audience to your social media account.

Businesses with no social media account are compromising on the value that social media users can add. People search for products more on Facebook and Instagram than any other source. They use TikTok, YouTube, and other entertainment sources rather than other services. Twitter and LinkedIn are considered more reliable than any other source.

According to surveys, almost three billion people are social media users, which comprise 39% of the world’s population. Suppose you do not engage in social media for your business or do not engage with your followers. In that case, you are demeaning the importance of social media and compromising on the many benefits it can give you.

People buy social followers for their social media platforms to look more reliable, credible, and genuine. It has become another trend to buy Instagram likes, followers, or comments to increase reliance. Similarly, such practices are common for TikTok and Facebook, etc.

Did you experience having a social media account with many quality products, but still, your audience level is low? It is because of low or no engagement. Being on social media and posting your content is not enough. You must do full-time work to engage with your followers and customers.

What Is Social Media Engagement?

Social media engagement involves your followers and audience in your content in the form of likes, comments, and shares. Posting social media content is useless if the user engagement level is low or zero.

You are recognized with the help of a high engagement rate. The more the engagement rate is, the more credible your service looks.

Social media engagement is accessed through likes, comments, shares, saves, click-through rates (CTRs), views, and time a user spends on your content or profile.

How to Increase Your Engagement on Social Media:

You can increase your engagement on social media first by analyzing your audience and selecting the right strategy that works for your business.

One size does not fit all. Therefore, you have to make your own social media engagement strategy. Do not try to imitate what other organizations and businesses have been doing. They might have a different niche or a different goal for their business.

Analyze your audience and niche. You can do this by understanding and defining the purpose of your business and merchandising. Define and determine your goals and understand what can work the best for you.

After analyzing your audience, select the right strategy that can work for your business. Things are different for different platforms and businesses.

For example, if you are running an education page, it is not encouraged to use funky methods to increase engagement. If your business belongs to pizza and pasta, you can use mirth to invoke engagement.

Strategies to Follow to Augment Social Media Engagement

You can follow the following strategies to increase engagement on your social media. Social media is more like a retrospective game. It is reactive and provocative. It is based on the principle of giving and taking. Investing your thoughts, time, and a lot of work in social media also gives back valuable ROI.

1. Prove Your Presence:

It is important to prove your presence on social media. If you are posting business-oriented content that has never been shown to you, you do it right now!

People would love the face behind all the effort and work. Even if you do not want to face it, show your presence. You can aesthetically show your morning coffee and say hi to everyone.

Another benefit of doing so is that social media recognizes your account. For example, showing your humanist presence on social media is important. Otherwise, it can perceive you as a bot or spam. Such happenings can cause shadowbanning.

2. Relevance and Consumer-Oriented:

You should stay consumer-focused while posting on social media. It will increase engagement and build strong public reliance. Stay relevant to your niche, and never forget your audience.

It is not ample to post quality content. Always keep in mind your audience. It is not only quality but relevance also that matters. Spotting random content just for posting will not make any difference.

Posting randomly and not mindfully can lessen your number of followers and audience. So, remain relevant to increase your engagement.

When you post consumer-oriented content, it will help you in building community and strong customer relations. You can win public support and credibility through this.

3. Humor and Playfulness:

Increase your social media engagement with this strategy magically. People love to laugh and seek opportunities and moments that can make them smile and laugh.

Use this as a tactic to increase your social media engagement. Try to add humor to your content. Add additional playfulness by adding GIFs and stickers. Many funny stickers and GIFs make your content look light-hearted and fun-attractive.

4. Evoke Expressions by Asking Questions:

People love to express themselves. They want their opinions to be asked and respected. Well, everyone can have a different opinion which is a fact and must be accepted as it is.

This strategy can help in increasing your social media engagement more and more. Ask for people’s opinions by asking direct questions.

There are different features to do so on different social media platforms. Use these features to ask for their opinions, feedback, reviews, likes and dislikes, and expectations.

It will not only help you understand your audience but also make your audience feel special and valued.

Other ways to increase people’s engagement with your social media is asking for different things, such as a personality test or choosing among three or four. It is an irresistible strategy to bring more engagement.

5. Contests and Offers:

It also works wonders if done strategically and tactfully. It can be done while introducing a new product. If you launch a new product, you can introduce contests and giveaways.

Put certain conditions for the selection for giveaways. Ask them to like, comment, share, and bring more traffic to your social media account. It will convoy fun and excitement.

Please keep it simple, brief, and transparent. Don’t overdo it by complicating it, so your audience and followers feel it is almost impossible to win the contest.

You can also introduce different offers like discounts and sales on certain products on entire stock, depending on what is feasible for your brand.

There can be a seasonal overflow of customers and followers too. When there is a line change in seasons, people rush to stores to look for what they need. It is the rightmost time to increase your engagement rate. Introduce offers, discounts, and giveaways and engage with this traffic.

This will enhance consumer trust in your brand by looking at the engagement rate.

6. Cross-Posting and Taking Help:

Take help from other influences on social media. Try to build a good professional relationship with them and then try to sustain and nurture this relationship by adding value to their business and influencers.

Another important thing to increase engagement and get consumer trust is cross-posting. Cross post your content on different social media platforms.

It enhances people’s trust in your brand. They deem it more reliable and credible when they see you on multiple social media platforms.


Concluding Thoughts:

Adopting inclusive and exclusive strategies to increase your brand awareness can help you increase social media engagement. The more engagement you can maintain, the more reliable and credible your business will look.

There is a strong connection between consumer trust and engagement. Engaging with your audience can bring more audience and followers. More followers mean more potential customers. Hence, you can always multiply the benefits by strategic use of social media.